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Your first spa visit: what to expect at Soulscape

Book a time, arrive ten minutes early, and tell us about any health conditions. You change in a private room, stay draped with a towel throughout, and can ask for lighter or firmer pressure at any point. Afterwards you rest for a few minutes, then pay at the desk.

Emerald lounge with the gold Soulscape logo at Jubilee HillsLounge · Jubilee Hills

Before you come

Book online or on WhatsApp. Arrive about ten minutes early so you can settle in without rushing. Eat lightly beforehand, and skip alcohol on the day.

Tell us when you book if you are pregnant, have high blood pressure, a recent injury or surgery, a skin condition or an allergy. We'll suggest the right service or adjust it.

When you arrive

The front desk confirms your service and length. Your therapist then asks a few quick questions: how much pressure you like, any areas to focus on, and anything to avoid.

Changing and draping

You change in private. For a massage, undress to your comfort level; you lie under a towel, and only the area being worked on is uncovered at any time. If you'd rather keep some clothes on, that's fine too.

For facials and a face de-tan you stay dressed, and we protect your clothes and hair.

During the massage

  • Say “lighter” or “firmer” at any point. Your therapist would rather you say so.
  • Talking is fine, and so is silence. Many guests drift off; that's fine.
  • If anything feels uncomfortable, say so straight away. You can stop at any time.

Afterwards

Take a few quiet minutes before you get up, then pay at the desk, where GST is added to the menu price and any offer is applied. Drink water through the day and keep the evening slow if you can.

Questions

Also asked

Which massage is best for a first visit?

Swedish Serenity or Aroma Harmony. Both are gentle, and you can change the pressure at any point.

Can I bring a friend or partner?

Yes. Couple Connect is a massage for two, side by side in one room, each with your own therapist.

What if I fall asleep?

That's fine, and common. Your therapist carries on and wakes you gently at the end.

Need a little more guidance?

We’re here to help. Connect with our team on WhatsApp for assistance with bookings, therapies or your Soulscape experience.

Chat with Us on WhatsApp

Our team is available during business hours.

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