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Spa etiquette: small things that make your visit better

Arrive ten minutes early, tell us about any health conditions, put your phone away and say what you like: firmer, lighter or a different room temperature. We provide disposable underwear, a robe, slippers, a shower and a locker; you only need to bring yourself.

Reception desk at Soulscape Jubilee HillsReception · Jubilee Hills

Before you come

  • Book ahead; walk-ins are welcome when there's a free room.
  • Avoid a heavy meal in the hour before.
  • Tell us about any health conditions, pregnancy, injuries or allergies when you book.
  • Guests 16 and over; under 18s come with a parent or guardian.

When you arrive

  • Ten minutes early gives you time to change and settle.
  • We give you disposable underwear, a robe and slippers; there's a locker for your things.
  • You undress in private and stay covered with a towel throughout; only the area being worked on is uncovered.

During the massage

  • Speak up about pressure, warmth or music: your therapist wants to know.
  • Talk if you like, or stay quiet; both are fine.
  • Phones stay in the locker. The hour is yours.

Afterwards

  • Get up slowly and drink some water.
  • Shower if you like; toiletries are provided.
  • If you need to change a booking, let us know at least 12 hours before.

Questions

Also asked

Do I have to undress completely?

Only as far as you're comfortable. Disposable underwear is provided, and you stay draped throughout.

Can I come with a friend?

Yes. Book a couple room and you'll have your massages side by side.

What if I fall asleep?

It happens all the time, and it's a compliment. Your therapist will wake you gently at the end.

Need a little more guidance?

We’re here to help. Connect with our team on WhatsApp for assistance with bookings, therapies or your Soulscape experience.

Chat with Us on WhatsApp

Our team is available during business hours.

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